Support

Need help with Scoop or Hairmaxxr? We're here for you.

Contact Us

For any issues, questions, or feedback, email us at salientdotso@gmail.com. We typically respond within 24 hours.

Our Apps

Frequently Asked Questions

How do I manage or cancel my subscription?

Subscriptions are managed through the App Store. Go to Settings → Apple ID → Subscriptions on your iPhone to view, modify, or cancel your subscription.

How do I request a refund?

Refunds are processed by Apple. Visit reportaproblem.apple.com to request a refund for any purchase.

I reinstalled the app and lost my data. Can I recover it?

Our apps use device-based accounts. If you reinstall on the same device, your data should be restored automatically. If you switch devices, please contact us and we'll help migrate your account.

How do I delete my account and data?

Email us at salientdotso@gmail.com with your request and we'll process the deletion within 30 days.

Is my health data shared with anyone?

No. We do not sell or share your personal health data with third parties. See our Privacy Policy for full details.